Refund policy
.lux-policy {
max-width: 720px;
margin: 60px auto;
padding: 0 20px;
font-family: -apple-system, BlinkMacSystemFont, "Helvetica Neue", Arial, sans-serif;
color: #111;
line-height: 1.8;
letter-spacing: 0.2px;
}
.lux-policy h1 {
font-size: 34px;
font-weight: 500;
margin-bottom: 30px;
letter-spacing: 1px;
}
.lux-policy h2 {
font-size: 16px;
font-weight: 600;
margin-top: 40px;
margin-bottom: 12px;
text-transform: uppercase;
letter-spacing: 1.5px;
}
.lux-policy p {
font-size: 15px;
color: #444;
margin-bottom: 12px;
}
.lux-policy ul {
padding-left: 18px;
margin: 10px 0;
}
.lux-policy li {
margin-bottom: 6px;
color: #444;
}
.lux-divider {
height: 1px;
background: #eaeaea;
margin: 40px 0;
}
.lux-highlight {
color: #000;
font-weight: 500;
}
.lux-email {
display: inline-block;
margin-top: 5px;
font-weight: 500;
border-bottom: 1px solid #000;
text-decoration: none;
color: #000;
}
.lux-footer {
margin-top: 50px;
font-size: 12px;
color: #888;
}
Return & Refund Policy
At Maison Cavira, we are dedicated to delivering refined quality and a seamless experience. If your purchase does not meet expectations, we offer a simple return process.
Returns
You may request a return within 14 days of delivery.
- Items must remain unused and in original condition
- Original packaging is required
- Proof of purchase must be provided
Non-returnable
- Final sale items
- Gift cards
- Custom or personalized products
Return Request
To begin a return, contact us at:
support@maisoncavira.comPlease include your order number and reason for return.
Refunds
Once your return is received and inspected, we will notify you of the outcome.
Approved refunds are issued within 5–10 business days to your original payment method.
Exchanges
We only replace items if they arrive defective or damaged.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is faulty. Original shipping fees are non-refundable.
Contact
For any questions, please contact us:
support@maisoncavira.com